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Health Insurance Consultants Australia Privacy Statement

HICA Business Activity Privacy Statement

Health Insurance Consultants Australia Pty LTD (HICA) is committed to complying with the Privacy Amendment (private sector) Act 2000 requirements introduced in December 2001.

What we use your personal information for

As a client of HICA, we will collect personal information (including sensitive information) for the following purposes:
•    The preparation of your Health Insurance Assessment
•    The provision of Health Insurance advice to you
•    Establishing your selected health insurance products
•    Making you aware of  other products and services offered by HICA and its associated companies

We are required to collect sufficient information to ensure that we provide the appropriate services to meet your needs and requirements. In addition, our ability to provide you with advice and service is reliant on us obtaining certain personal information about you.

While you are not obliged to provide us with the information requested, if you do not, we may be unable to provide you with the level of service and assistance you require and expect from us.

We may from time to time disclose information about you to organisations with which we contract certain services, such as mail houses and Health Funds. These organisations are bound by the provisions of an appropriate Privacy Policy. We may also be required under law to disclose relevant information. In the event we consider it necessary to use or disclose information about you for purposes other than those detailed above, or a related purpose, we will seek your consent.

Marketing campaigns

From time to time, we may also use your personal information to contact you (including by telephone call, text message, direct mail  or email) in relation to other products or services we think may be of interest to you. This may include our own products and services, the products or services of a subsidiary or the products or services of third parties. You may withdraw your consent to these specific uses and disclosures by calling us on (03) 9439 9888.

Protecting your information

HICA recognises how important the privacy of your personal information is to you. We will take all reasonable steps to implement technology, security policies, rules and measures to ensure that the personal information collected and held by us is protected from misuse, loss, unauthorised access, modification or disclosure.

If you believe that the personal information we hold about you may be incorrect, please contact us and we will take all reasonable steps to correct the information. You are entitled to obtain access to the information which we hold about you by contacting us on (03) 9439 9888.

Health Insurance Consultants Australia Pty LTD (HICA) has a detailed Privacy Policy which is available to you on request by telephoning us on (03) 9439 9888.

Disclaimer: This is a summary only and is based on the requirements of the Privacy Amendment (Private Sector) Act.

Please note:  This privacy statement does not extend beyond this web site. When linking to other sites from this web site, we recommend that you read the privacy statements of those sites to familiarise yourself with their privacy statements.