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About Health Insurance Consultants Australia (HICA)
HICA - Your full service health insurance broker
Health Insurance Consultants Australia Pty Ltd (HICA) is Australia's leading independently owned health insurance brokerage.
We have been providing health insurance advice and assistance for more than 25 years. In that time, we’ve helped tens of thousands of Australians secure appropriate, affordable health insurance.
Ensuring our clients can make informed decisions about their health insurance combined with an ongoing commitment to continuously deliver professional services is the key advantage we provide to our clients. We don't just help you compare covers - we are your health insurance advocate. We listen to understand your needs and provide you with appropriate options to help you find the right cover at the right price.
Importantly, we will monitor your cover arrangements to ensure that it continues to provide value in benefits and premiums relevant to your requirements.
As a broker we have access to thousands of cover options from a range of reputable Health Insurers. We save you time and trouble by:
Providing advice and assistance in assessing your health insurance needs
Obtaining quotations on appropriate cover options
Joining or switching you to your selected cover hassle free
Keeping you up to date with policy alterations and important health insurance related news
Reviewing your cover arrangements as your needs change
Providing you with professional ongoing service and assistance with any health insurance related matter
HICA's services to Australian individuals, couples and families are free and without obligation. You do not pay additional fees or incur higher premiums for using HICA's services.
Our commitment to you
Assisting you to make an informed decision regarding your health insurance and ensuring the policy you join through HICA continues to provide you with excellent value in both cover and cost is at the very heart of what we do.
Having built our reputation on trust, integrity, knowledge and the delivery of service excellence we have developed a proven track record to look after and advise our many clients on the complex subject of health insurance.
Honesty and integrity Honesty and integrity are core values of our organisation.
Professionalism We exercise care, responsibility, sound judgement and equality when carrying out our services.
Competence We bring appropriate skills and capabilities to every client assignment.
Objectivity We are objective in forming our professional opinions and the advice we give.
Confidentiality We respect the confidentiality of information.
Customer Focus and Satisfaction We believe listening to our clients requests and understanding their needs. We strive to exceed client expectations in affordability, quality and service.
Whilst we offer high value cover options online, we also provide a personal approach to insurance advice through our free professional assessment service. Assessments can be delivered to us online, by e-mail, fax, post or even over the telephone. You can be assured that one of our professional consultants will personally review your situation and forward full details of HICA’s recommended health insurance cover to you - usually within 48 hours.
Importantly, our services are available to Australian singles, couples and families free of cost and without obligation.